“To say my husband and I were satisfied with Kassie's services would be an understatement. From her professionalism to her grace and patience, Kassie's role in my labor and delivery proved invaluable. While we were interested in having a doula starting around my second trimester, we didn't book her until I was 36 weeks along. She coordinated our initial conversations quickly and even offered us a sliding scale to accommodate our limited budget. She was prepared for anything with us.

At the time, our baby was breech, so I was preparing for an ECV procedure that could have ended up as a cesarean. She provided support leading up to that appointment, answering questions and offering to be present in whatever capacity she was allowed (per COVID).

The ECV was successful, but even from my patient bed, I texted her when I had some unexpected bleeding and thought I may face a difficult night of induction or cesarean (which I didn't end up having). She and I talked over the phone, she followed up with an e-mail so I could have her help in writing, and she remained available via phone as I needed her.

Fast forward to 40 weeks and 4 days: my water broke without being in active labor. I notified Kassie; she was immediately prepared to come with me to the hospital, again helping me think through how I may approach the possibility of induction. Once admitted, I texted her around midnight, asking her to come help me cope with contractions while my husband got some rest.

She came and was immediately, from that point on for the next twelve hours until our son was born, 100% at my side. She fanned me, set up stations for different labor positions, assisted my husband in how to help me, provided snacks, gave encouragement, took my lead by listening to me but also offered ideas as I managed the pain, coached my breathing, and allowed my husband to stop and get something to eat or go to the bathroom when contractions were much closer.

Once our son was born (which happened without other medical intervention, as I had hoped all along), Kassie took a few pictures (at our permission, and when there were so many other hospital staff members present and taking over supportive roles) and stuck around for several hours afterwards, making sure we were okay before she left (to ANOTHER client, who gave birth later that night).

One of my favorite things was that I was able to ask her afterwards: "Okay, what was happening when my eyes were closed there?" and "What was it that you kept putting on my forehead that felt so cool and relieving?" and "When exactly was my transition? How long did I actually push?" I felt like I could immediately process what just happened, laughing and crying at it all, even as I still think back to the whole experience and catch myself in awe at all that labor was and how much support Kassie was by my side.

I hope that gives at least a glimpse into what a wonderful decision we felt it was to hire Kassie. She has continued to provide postpartum support, answering questions about breastfeeding, hemorrhoids(!), baby growth, and the like over both text and phone calls.”

— Emily, August 2020